A custom unboxing moment made just for you.
This optional add-on lets you receive a personalized unboxing video of your Lucky Gacha purchase.
Your reveal will be filmed with care and creativity — capturing the surprise, the joy, and the little magic of the moment, just for you.
Perfect for sharing, keeping as a memory, or gifting to someone special.
🧩 How It Works
Select the Personalized Video Reveal add-on at checkout.
Your unboxing is filmed when your order is prepared.
The video is sent to you digitally after processing.
Enjoy your custom reveal — and share the joy ✨
Add-On — Personalized Video Reveal
🔁 Returns & Exchanges
Your happiness matters to us 💖
Lucky Gacha is built around surprise and discovery — but we still want you to feel confident and comfortable with your experience.
If something arrives damaged, incorrect, or clearly not as described, please reach out to us within 7 days of receiving your order and we’ll happily review your case.
We’ll do our best to offer a solution such as a replacement, exchange, or store credit whenever appropriate.
✨ We aim to keep the process simple, fair, and stress-free — because playful experiences should always feel positive.